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Wednesday, May 23, 2012

Infuzer Failure


Infuzer is some sort of calendar support tool; I was using this as part of a travel site. It puts your itinerary info into Outlook for you. Allegedly.

I however, after installing the software, only got as far as this. That in itself is annoying. But two additional issues remain to discuss:

1) "Unexpected errors" are inappropriate errors. Yes, there are tons of conditions that might not have been accounted for, but I get the impression from the way this all went down that lazy programming was more involved than an actual out-of-the-blue failure.

2) Really? You want me to retype the e-mail (note that we can't copy and paste the e-mail address) and then send you details? As in, "I installed your software, and now it doesn't work?" Lame.

Infuzer... please treat us better than this.

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